I’ve been in Learning & Development since the popularisation of e-learning in the late-1990s. Back then, it would be ordered from a paper catalogue and arrive through the post on discs! I so wanted every disc […]
Tag: learning
Digital L&D pt 2: Resources Before Courses
As Director of Talent, Learning & OD at Disney, I learned that I wasn’t actually accountable for Learning. I was not charged with embedding, accelerating or transferring learning. At a time of huge shifts in […]
Digital L&D pt 3: How To Run A Resources-First Initiative
‘Resources-first’ describes the approach of tackling employee performance and capability issues with digital resources, addressing specific work challenges for distinct employee groups, accompanied by supplementary activities (which may include a face-to-face or educational element… or […]
Digital L&D pt 4: What Happens To Classroom Training With ‘Resources-First’?
If you’re supporting workers in the workflow with context-specific resources, based on what your organisation’s internal ‘experts’ know and do, then classroom events take on a very different role to before. But what role should […]
Digital Curation: An Essential Skill-Set For L&D In The 21st Century
“Curation replaces noise with clarity. And it’s the clarity of your choosing; it’s the things that people you trust help you find. We [L&D] need to be the people that organizations trust to help replace […]
Preparing Your Managers Before They Start Managing Your People
How soon after promotion does your company start formally developing managers? After a few weeks? A few months? Ideally you’d catch them on Day One, right? Unfortunately, the reality is far from the ideal. I’ve […]
The LMS “Manages Learners” But Business Needs More
Do people only ever complain about their learning management system (LMS)? It seems that the excitement and anticipation before the LMS arrives is fan-fared with bold exclamations of its all-encompassing functionality: “It does everything! There […]
Embedding Learning into the Workflow
What will you do if you need to know something (or know how to do something) for your job today? If you’re like most people, you’re likely to either web-search or ask somebody else. The […]
Four Learning Design Principles That Impact Every Day Performance
Trainers and facilitators employ a range of methods and techniques to embed what they want employees to “learn” so that, when employees return to the workplace, enough of what was delivered remains to influence performance. […]
L&D: From Delivery to Dialogue (and Business Results)
Too many training courses are merely a distraction rather than an enabler of better performance and business results. Let me explain… When a business performance or capability issue is identified in an organisation, and a […]